Amazon Connect Contact Centre, Calls & Automation including Digital Space Extensions and Managed Service
£43K
Contract value
Department
NHS Midlands & Lancashire Commissioning Support Unit
Supplier
Digital Space Cloud Services Ltd
Awarded
22 December 2025
Currency
GBP
Tender ID
MLCSU - 1773 600302924
Release ID
746b3b9a-e942-487b-aebd-b00f6d84c0af-893923
Description
The following describes the main components of the service. • Delivery of professional services • Digital Space Contact Centre Annual Software & Support • Digital Space Amazon Connect • Softphone, Reporting and Wallboard • Amazon Connect webchat and directed chat where applicable • Amazon Connect and Lex Gen AI where applicable • Digital Space managed service The following describes the main components of the service. • Delivery of professional services • Digital Space Contact Ce
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Amazon Connect Contact Centre, Calls & Automation including Digital Space Extensions and Managed Service
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NHS Midlands & Lancashire Commissioning Support Unit · 22/12/2025