Hands on Technology SR2911423500
£2.5M
Contract value
Department
H M REVENUE & CUSTOMS
Supplier
Tata Consultancy Services
Awarded
24 April 2026
Currency
GBP
Tender ID
CW107559
Release ID
a01fcccc-f549-4c67-aa6c-e59508239652-894914
Description
HMRC is running a major procurement for an enterprise CRM Solution. To support informed decision making, business readiness and reduce delivery risk, HMRC will run a short, neutral Hands on Tech ( HoT) accelerator using externally hosted, vendor agnostic sandboxes. HMRC will execute HMRC-owned scenario packs (Standardised scripts, seed data approach and non functional probes) to observe behaviours such as data models, workflow/case handling, reporting /MI and integration options in a controlled